Avatar

Customer Service

Projectmaterials.com is the first B2B marketplace to buy and sell materials for oil & gas, power generation, renewable energies, construction, and shipbuilding projects. The company is based in Lugano, Switzerland but operates with a truly global mindset.

  • Total activity 122
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 1
  • Subscriptions 61

Activity overview

Latest activity by Customer Service
  • Avatar

    Customer Service created an article,

    How to Contact Us

    CONTACT US In case of questions, you can contact us in any of the following ways: online chat available on each page of our websites by email: support@projectmaterials.com by phone: +41 (0) 91 224...

  • Avatar

    Customer Service created an article,

    Product Promotion Price

    PROMOTED PRODUCTS The price to promote a product for 1 week is currently 5 EUR. The charge is shown on the Company Balance Account and is invoiced, together with the other charges for paid services...

  • Avatar

    Customer Service created an article,

    Company Balance Account

    COMPANY BILLING Any paid action on the marketplace (such as fees for submitted orders, refunds for orders, sales commissions, fees for premium products and urgent RFQs, credits for referrals etc) a...

  • Avatar

    Customer Service created an article,

    Online Orders Fees

    ONLINE ORDERS FEES To ensure smooth online orders for the buyers, sellers and the marketplace, we have implemented the following order booking mechanism: When a buyer submits an order, we book a p...

  • Avatar

    Customer Service created an article,

    Online Services Summary

    SERVICES FOR BUYERS AND SELLERS Projectmaterials.com offers a number of value-add services to buyers and suppliers of materials for oil and gas, power generation, shipbuilding, renewable energies, ...

  • Avatar

    Customer Service created an article,

    Mandatory Terms for Online Orders

    PAYMENT TERMS AND GENERAL CONDITIONS Preamble Projectmaterials offers an online shopping functionality to its Users: buyers can add products to a shopping cart, check out and submit orders to selle...

  • Avatar

    Customer Service created an article,

    Sale Agreement

    SALE AGREMEENT If you intend to sell products on Projectmaterials.com, we need to sign a Sale Agency Agreement upfront. Our standard agreement is attached to this article. Please contact us in case...

  • Avatar

    Customer Service created an article,

    About Us

    ABOUT US Projectmaterials.com is the first vertical B2B marketplace to buy and sell materials for oil & gas, power generation, construction, renewable energies, petrochemical and shipbuilding p...

  • Avatar

    Customer Service created an article,

    Privacy Policy

    PRIVACY POLICY Validity: November 1st, 2018 1) Introduction We are committed to safeguarding the privacy of our website visitors and service users. This policy applies where we are acting...

  • Avatar

    Customer Service created an article,

    Terms and Conditions

    TERMS AND CONDITIONS Validity: November 1st, 2018 The Projectmaterials.com web site (which is identified by the uniform resource locator https://www.projectmaterials.com, hereinafter the "Site...